Privacy Policy

This Privacy Policy outlines how SpinKing collects, uses, maintains, and discloses information gathered from users of the website. This policy applies to the site and all products and services offered. The protection of personal data is a priority at the SpinKing official site. We are committed to safeguarding the privacy of our players while providing a secure gaming environment. This document also works in conjunction with our other policies, including the SpinKing responsible gambling guidelines.

Information We Collect

We may collect personal identification information in various ways, including when users register, place a deposit, or engage with other site features. The information collected may include:

Identity Data: Full name, date of birth, and gender.
Contact Data: Email address, telephone number, and residential address.
Financial Data: Information related to payment methods like Bank Transfer and PayID, including bank account details.
Verification Data: As part of our Know Your Customer (KYC) process, we may require documents such as a driving licence, ID photo, or proof of address to verify identity and comply with legal obligations.
Technical Data: IP address, login data, browser type and version, and device information. This is gathered to ensure account security and prevent fraudulent activity.
Usage Data: Information about how the website and games are used.

How We Use Collected Information

SpinKing uses the collected data for the following purposes:

To Manage Accounts: To set up and operate player accounts, allowing access to our games and services.
To Process Transactions: To handle deposits and withdrawals securely.
To Comply with Legal Obligations: To conduct necessary verification checks to prevent fraud, money laundering, and underage gambling.
To Improve Customer Service: Information provided helps us respond to customer service requests and support needs more efficiently.
To Personalise User Experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided.
To Send Periodic Communications: The email address provided may be used to send information and updates pertaining to an account, as well as occasional company news or promotional offers.

We do not sell, trade, or rent personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our business partners and trusted affiliates for the purposes outlined above. Information may be disclosed to third-party service providers who assist us in operating our business, such as payment processors or customer support platforms, under strict confidentiality agreements. We may also disclose information if required to do so by law or to regulatory bodies.

Data Security

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of personal information, usernames, passwords, and transaction data. The connection to our platform is secured using SSL encryption technology. We also employ security features like multiple account detection and IP monitoring to safeguard accounts.

User Rights

In accordance with data protection laws in the United Kingdom, users have several rights concerning their personal data. These include:

The right to access the personal information we hold.
The right to request the correction of inaccurate personal data.
The right to request the erasure of personal data, subject to our legal and regulatory retention requirements.
The right to object to or restrict the processing of personal data in certain circumstances.

To exercise any of these rights, please contact our support team via LiveChat.

Cookies and Tracking Technologies

Our site may use “cookies” to enhance the user experience. A web browser places cookies on a hard drive for record-keeping purposes and sometimes to track information. Users may choose to set their web browser to refuse cookies or to be alerted when cookies are being sent. If they do so, note that some parts of the site may not function properly.

Changes to This Privacy Policy

SpinKing has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Contacting Us

If there are any questions about this Privacy Policy or the practices of this site, please contact us through our 24/7 Live Chat support service.